How agents are transforming work
The paper highlights that Codex, an AI tool, has significantly increased productivity at OpenAI by enabling non-technical users to perform complex tasks that previously required technical expertise. It shows that non-developer users are adopting Codex rapidly, with usage growing 137 times for individual users and 189-fold for organizational users. Codex now accounts for over 99.8% of weekly output tokens, demonstrating its widespread impact. The tool has transformed how OpenAI uses AI, shifting from chatbots to agents and increasing the use of agentic labor, particularly among non-developers.
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