Solving the Identity Crisis for AI Agents
Uber extended its Zero Trust architecture to cover multi-agent AI workflows, issuing short-lived, single-hop JWTs with a full actor chain (user → agent → agent → tool) so every action in a delegated agent workflow is traceable and auditable, with P99 token-exchange latency under 40ms.
More from Uber
How Uber Built an Agentic System to Automate Design Specs in Minutes
Uber is setting a new standard for design systems by using the Figma Console MCP to shatter the manual documentation bottleneck. By letting AI agents pull directly from design data, weeks of spec writing turns into minutes of automated precision.
Enhanced Agentic-RAG: What If Chatbots Could Deliver Near-Human Precision?
Uber's engineering team built EAg-RAG to improve Genie, their internal on-call copilot. The agentic workflow achieved a 27% increase in acceptable answers and a 60% reduction in incorrect advice across security and privacy channels.
