3 articles
First of a blog series on the engineering behind DoorDash Assistant.

Personalization at DoorDash spans restaurants, groceries, retail, and more - but capturing true consumer intent requires moving beyond sparse engagement patterns.

The LLM Simulator acts as a realistic DoorDash customer interacting with the support chatbot, using structured decision-making prompts to drive dynamic, scenario-based behavior across multi-turn conversations.


First of a blog series on the engineering behind DoorDash Assistant.

Personalization at DoorDash spans restaurants, groceries, retail, and more - but capturing true consumer intent requires moving beyond sparse engagement patterns.

The LLM Simulator acts as a realistic DoorDash customer interacting with the support chatbot, using structured decision-making prompts to drive dynamic, scenario-based behavior across multi-turn conversations.